The significance of effective communication in the workplace, cannot be undermined. Especially when interacting with counterparts across the seas over mails, it is important to maintain a degree of decorum and civility.
However, there is a thin line between being civil and being overcautious.
Qualifying greetings with Warm, Cold, Hot, Gentle etc .. somehow reeks of psychophancy and servitude.
Not only is this incorrect grammatically, it also manages to make the regular non-qualified usage of these phrases unpleasant.
The fact that people have started getting used to these forms of communication makes the correct usages that much less acceptable, to the point where I have to now think twice before I send out a reminder mail without mentioning the word "Gentle".
The warmth or the Gentleness of a piece of communication is and should be determined by the style of communication and the content therein, and not merely by dangling an adjective in front of the word.
Please leave it to the recipient of the mail to decide if your letter felt warm or gentle or oily or wet. In the meantime, on your part, please focus your efforts on making that mail convey the point as well as possible.
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